The following information has been prepared to help answer common questions from clients and project partners regarding the closure of Rylock Gisborne.

Frequently asked questions

  • DStevens has made the decision to close Rylock Gisborne from 19 May 2026 and will no longer manufacture aluminium windows and doors.

  • We will contact you directly to confirm what this means for your project. Where required, we will coordinate a smooth transition to Fisher Aluminium.

    • For projects already confirmed with DStevens, your project will continue to be managed directly by DStevens.

    • For quoted projects that have not yet been confirmed, we may refer you to Fisher Aluminium, with your approval, so discussions can continue directly with their team.

    • For new enquiries after 19 May 2026, clients will work directly with Fisher Aluminium.

  • Projects already confirmed with DStevens will continue to be managed and completed by DStevens in accordance with existing agreements.

  • Yes. DStevens will continue to honour existing warranty and defect obligations for aluminium joinery projects completed by Rylock Gisborne.

  • Rylock Gisborne will close from 19 May 2026. DStevens will no longer manufacture aluminium windows and doors through Rylock Gisborne.

  • Yes. This change relates only to Rylock Gisborne. DStevens continues to deliver construction, joinery, interiors, and Louvretec projects across Tairāwhiti.

  • This decision follows a review of the business and a focus on DStevens’ core services, while working with specialist suppliers for aluminium joinery.

  • Fisher Aluminium is a long-standing Gisborne business and supplier of Altus window and door systems, with the capability to support aluminium joinery projects across the region.

  • Fisher Aluminium is another Gisborne-based supplier of Altus window and door systems, with the capability to continue supporting aluminium joinery projects locally.

  • DStevens will no longer manufacture aluminium joinery. For construction projects, we will work with trusted local suppliers and fabricators to ensure the right solution and competitive pricing for our clients.

If your question is not covered here, or you would like to discuss your project, please contact us at:

hello@dstevens.co.nz

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